Customer Relationship Management in the Logistics and Transport Business Clients in the logistics and transportation industries can be very discriminating. They are choosy when it comes to providers of logistics services. This is understandable. Logistics is transactional. Yet, relationships are also important. Consistent Service Customers don’t just look for low fees and prompt delivery. They’re […]
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Crucial Role of CRM in Logistics – From Customers to Supply Chains The logistics industry has significantly evolved through the years. Globalization, economic progress, and the advancement of digital technology are responsible for this transformation. More than ever, this sector needs new tools in managing diverse operations. The right CRM for logistics industry allows companies […]