Simply put, marketing automation refers to the use of software for marketing assignments without human intervention. These routine tasks include advertising campaigns, posting on social media sites, and email marketing. The purpose of using this platform is to expedite projects and create a more individualized experience for customers.
Businesses face many tests like how to generate leads and keep customers engaged during their journey or interaction with a particular brand. Furthermore, marketers gather a surplus of data but find it difficult to use. The automation software helps in dealing with these issues by organizing data and streamlining work systems.